e : info@bukkawaste.com t : 01942 874 977
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FAQ’s

Currently we are offering 1 general collection from £10.00 per bin.
Please Leave all bins out in the same place you would for council collections.
Please Leave all bins out from 7am our working day is 07.00am-17.00pm we will make our collection anytime during these hours.
Once you have registered and opened your account you can view the scheduling calendar to see the dates we are available in your area and choose your selected date.
All payments and card details are handled through Worldpay or PayPal who are one of the biggest card merchants worldwide. Bukka do not hold any bankcard details.
There are no fixed contracts.rd details are handled through Worldpay or PayPal who are one of the biggest card merchants worldwide. Bukka do not hold any bankcard details.
Orders can be cancelled up to 72 hours in advance.
Orders can be easily amended via the app.
You can rearrange a collection via the app. There may be a call out charge depending on if we are in your area.
If you move to another location, simply update your profile and change your collection details via the app.
If you include this in your general waste yes we do. We take all the necessary steps to recycle as much as possible.
We will only empty what is in your bins. No extra waste will be taken.
Bukka aims to send as much waste as possible to be recycled in to energy.
Yes this is held within the app on you smart device.
A duty of care note is to ensure your waste is handled and dealt with in accordance to regulations.
We will not collect your bins if they have any of the following waste in them. Hazardous waste such as medical and chemical waste paint tins, Garden waste, soil, trees branches. Construction waste Bricks, plaster boards, cements No hot ashes. If the bin is too heavy. You will receive a notification via the app to let you know the reasons.