e : info@bukkawaste.com t : 01942 874 977

Privacy policy

Bukkawaste is a wholly owned proprietary digital application used for waste collection. Bukkawaste is a booking and payment application and will sub-contract to contractors the performance of all services to the customer.

Please take a minute to read the following policy so you understand how we use the personal information we ask you to submit.

If you use any of Bukkawaste App services, you agree to these terms.

Contacting Us

If you have general questions about your account or questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact us by email at info@bukkawaste.com.

Our Commitment To Privacy

Your privacy is important to us.

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

When you register at Bukkawaste, we ask you for personal information. We use this information to process your orders, conduct account verifications, and to communicate with you about the status of your orders.

The Information We Collect

This notice applies to all information collected or submitted on the Bukkawaste website.

We collect this information through several ways, including when you enter it while using our service or interact with our Customer Support Teams.

On some pages, you can make requests, and register to collect waste materials.

The types of personal information collected at these pages are:

  • Name
  • Billing address
  • Email address
  • Phone number
  • Credit/debit card information
  • Alternative payment information (WorldPay, PayPal, etc.)
  • Unique identifiers (such as username and password)

Information we collect automatically​:We collect information about you and your use of our service, your interactions with us and as well as information regarding your computer or other device used to access our service (such as mobile devices, hardware such as VoIP Phones or desktop applications).

  • Your activity on the bukkawaste.com service, such as call history data, device and/or application authentication
  • Details of your interactions with our Customer Support team, such as the date, time and reason for contacting us, and if you call us, your phone number and call recordings;
  • Device IDs or other unique identifiers; device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, IP address (which may tell us your general location), browser and standard web server log information;
  • Information collected via the use of cookies, web beacons and other technologies.

Sharing–Third Parties

Bukkawaste will not disclose your personal information provided in connection with membership registration, except with your knowledge and consent as described in this Privacy Policy or as may be required by law, or to protect the rights or property of Bukkawaste.

Access To Your Account And Profiles

In order to provide you with ease of access to your account and to help administer the bukkawaste.com service, we may use technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the bukkawaste.com service.

Our Commitment To Data Security

Bukkawaste takes every precaution to protect our users' information.

When users submit sensitive information via the website, their information is protected both online and offline.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just “surfing.”

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices.

Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment.

Bukkawaste reserves the right to make any amendments, modifications or changes to this Privacy Policy at any time.

If any material change is made to this Privacy Policy, we will notify our users about those changes via email.

If you do not agree to such changes, you can modify your notification settings to opt out of certain notices from Bukkawaste. If users have any questions about If users have any questions about the security at our website, please contact​ ​info@bukkawaste.com.

Your Information And Rights

You can access your personally identifiable information collected by Bukkawaste by logging into your account and visiting the “My Profile” section of the website. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

To make requests, or if you have any other question regarding our privacy practices, please contact us at info@bukkawaste.com.

We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud.

We may retain information as required or permitted by applicable laws and regulations, including to honour your choices, for our billing or records purposes and to fulfil the purposes described in this Privacy Statement

Changes To This Privacy Statement

We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements.

We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the bukkawaste.com service after any such updates take effect will constitute acceptance of those changes.

If you do not accept any updates to this Privacy Policy, you may cancel your use of the bukkawaste.com service.

Governing law and Jurisdiction

This Usage Agreement and the relationship between any User and the Bukkawaste, unless otherwise stated in a separate agreement between any User and The Bukkawaste, shall be governed by and construed in accordance with the laws of United Kingdom shall have exclusive jurisdiction without regard to conflict of law provisions.

Those who choose to access this Portal from other locations do so on their own initiative and are responsible for compliance with local laws.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: By email: info@bukkawaste.com

Registered office address
Bukkawaste LTD
Alex House, 260-268 Chapel Street
Salford, England, M3 5JZ

Works address
Nook lane Nook farm M29 7LW
Company registration Number 10538927
VAT registration Number 276298653

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